“Looking back, it may well have been the most tumultuous decade ever in changing how legal services are delivered,” writes Bob Ambrogi on LawSites. “In legal technology, it was a decade of tumult and upheaval, bringing changes that will forever transform the practice of law and the delivery of legal services. Feisty startups took on established behemoths. The cloud dropped rain on legacy products. Mobile tech untethered lawyers. Clients demanded efficiency and transparency. Robots arrived to take over our jobs. “Alternative” became a label for new kinds of legal services providers. An expanding justice gap fueled efforts at ethics reform. Investment dollars began to pour in. Data got big.”